Step 1E - Enter the code from the text message or phone call and click Verify. Important: If you did not set up any alternative (backup) authorization methods, then you must call the ET&S Help Desk or visit in person to re-register your new phone. You will find step-by-step instructions in the article Installing the Microsoft Authenticator App.įor an overview, we recommend this two-minute video of the entire process, also available at. Please install the app on your new phone or device before you begin the set up steps below. Important: If you did NOT have a backup MFA method on your old phone, then you must call the Technology Help Desk or visit in person to set up the Microsoft Authenticator app on your new phone. See Adding Backup Multi-Factor Authentication (MFA) Methods to add a backup method.Īfter you have two or more MFA methods and have your existing phone number ported to a new phone or device, then you are ready to follow these steps.See Setting up Multi-Factor Authentication (MFA) for M365 if you need to set up Microsoft Authenticator for MFA for the first time.the Microsoft Authenticator app for use with MFA for M365 at USNH.This article is for use when replacing a phone (or mobile device) that was already set up with both: This article provides instructions for setting up Multi-factor Authentication (MFA) for your M365 account on a new or different phone device.
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